Shipping Terms

For fast and reliable delivery with tracking, we use DHL Express. If your order is over 50 € including VAT, there is no delivery charge. For orders under €50 we charge a delivery fee of 7.95 €.

Our deliveries are discrete. The delivery address is an anonymous company name and nothing on the package gives any indication of the content.

We deliver to Germany and the Netherlands.

If your entire order is in stock, it can be delivered within one working day.

If you have any further questions, you can quickly and easily use our detailed FAQ section – or send us an email at info@basics4joy.de.

We only sell to consumers for private use in normal household quantities.